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Hire Once, Keep Them Three Years

Retention rituals that knocked one operator's turnover from 140% to 38%.

Kevin Benson · Multi-Unit GM44 minPublished Oct 10, 2026
On-demand replay

What you'll learn

  • The exact framework, broken down step by step
  • Real numbers from a working restaurant
  • A downloadable template you can use this week
  • Live Q&A clips from operators in the room

About this session

Retention rituals that knocked one operator's turnover from 140% to 38%. This recording is part of The Operator's Academy weekly series. Watch the replay, download the resources, and bring your questions to next Thursday's live session.